Hey, I'm Naveen.
I've spent 15 years in healthcare tech, most of it at Treatspace, trying to make the front door to care actually work. I'm a data nerd who fell into product leadership and never looked back. This page is the person behind the writing.
My story
I have been developing software since 2011, with 15+ years leading cross-functional teams to ideate, design, build, and launch healthcare SaaS, with a special focus on patient access. For the last decade at Treatspace, I helped take the company from a referral network to a full AI-first patient-access platform, and I now lead engineering, product, and a company-wide AI-first transformation.
My work lives at the crossroads of strategy and engineering: turning messy clinical problems into products real care teams actually adopt, and holding AI to the evidence rather than the hype.
Experience
Leads product and engineering for an AI-centric patient-access platform ($3.9M ARR, $8.9M lifetime value). Scaled the org from 6 to 47 across 8 functions.
End-to-end BI for a human-services provider: a three-layer Azure SQL pipeline and Power BI dashboards to optimize staffing.
Owned the roadmap through the PracticeBeat build: 400+ use cases, ~80 shipped deliverables, and the path to cash-flow-positive.
Led agile delivery of PracticeBeat and established the Agile practice, lifting engineering productivity 30%.
Built the company's first ML clinical decision-support model, lifting referral adherence from ~45% to over 85%.
How I help
Areas where I do my best work.
Engineering & product leadership
Org design, hiring, board reporting, and product strategy from discovery through delivery.
LeadershipGenerative AI & ML
LLM orchestration with Claude and OpenAI, agents and RAG, evaluation and guardrails.
AI / MLPatient access & healthcare SaaS
Discovery, eligibility, scheduling, and referral loops that get people to care.
DomainData science & analytics
Python, SQL, ML scoring models, and BI in Power BI, Tableau, and Looker.
DataData engineering
Medallion pipelines on Azure SQL and BigQuery, ETL, and PHI governance.
EngineeringPlatform & interoperability
Kubernetes on GCP, FHIR R4, HL7, EHR integration, and HIPAA security.
InteropHow I work
Start with the care experience
Watch the real workflow before writing a single requirement. The desk, the queue, the clinician with forty seconds.
Hold AI to the evidence
Ship what is credible, name what is overstated. The hard part is rarely the model, it is the adoption.
Build for adoption
Measure success in workflow change and edited output, not in features shipped.
Scale the team, not just the product
The organization that ships is the real deliverable. Hire well, then get out of its way.
Education & certifications
When I'm not deep in a roadmap, you'll find me in Pittsburgh with my wife Hallie, our two golden retrievers Cece and Lucy, and our newest addition, a brand-new baby who is keeping us happily sleep-deprived.